An active project is a project that you are currently working on or want to share with stakeholders. Active projects are both read and write enabled, meaning you can edit and share them. An archived project is read-only, meaning you cannot edit or share it.

When you purchase your cmBuilder plan, you'll have the opportunity to select the number of active projects you want to start with.  The Standard and Premium plans come with 5 included active projects. Additional active projects can be added in packs of 5. You can always add additional project packs to your plan later, when your current project allocation is reaching its limit

Absolutely! We understand that your needs may change over time. You can upgrade your plan at any point to access more features or active projects. Downgrades take effect at the end of your billing cycle.

All our plans include unlimited users. We believe in providing a collaborative environment for your team, and that means you can invite as many team members or collaborators as you need!

Yes, our dedicated customer success team is here to help with all your onboarding and specific support requests. We provide support via email, phone, or the in-app chat. For self-guided help and a ton of valuable resources, you'll also have full access to our comprehensive Support Center.